About Northern Wall Art Shop

Welcome to Northern Wall Art! We are an ecommerce store that is passionate about bringing captivating and vibrant canvas paintings into your life. Our mission is to ignite your imagination and infuse color and joy into your space with our unique collection of abstract art pieces.

At Northern Wall Art, we understand the power of art to transform a room and evoke emotions. That's why we carefully curate a wide range of mesmerizing abstract paintings that are sure to captivate your senses. From bold and energetic brushstrokes to serene and calming compositions, our collection offers something for every taste and style.

What sets us apart is our commitment to providing not only individual art pieces but also thoughtfully curated bundles. 

Founded in 2023 by Stig Ingvar Helstrøm in Elverum, Northern Wall Art is driven by a passion for art and a desire to share that passion with others. We believe that art should be accessible to everyone, and we strive to make the process of finding and purchasing the perfect piece as easy and enjoyable as possible.

Whether you're looking to add a statement piece to your living room, create a serene atmosphere in your bedroom, or bring a burst of color to your office, Northern Wall Art is here to help. We invite you to explore our collection and discover the perfect painting that will inspire and uplift you every day.

Refund Policy on Northern Wall Art - Customer Return with Shipping Costs

At Northern Wall Art, we are committed to providing you with a satisfying shopping experience. We understand that sometimes you may change your mind about a purchase or encounter issues with the products you've ordered. In such cases, we have established a clear refund policy to ensure your peace of mind.

Returns

If you are not entirely satisfied with your purchase and wish to return it, our return policy allows you to do so within 30 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return Process

To initiate a return, follow these simple steps:

  1. Contact Us: Reach out to our customer support team via email at stighelstroem@gmail.com with the subject line "Return Request - [Your Order Number]." In your email, include your name, contact information, order number, and a brief description of the reason for the return.

  2. Confirmation: After receiving your return request, our customer support team will review it and provide you with a Return Authorization (RA) number, along with further instructions for the return process.

  3. Pack the Item: Carefully pack the item in its original packaging, ensuring that it is in the same condition as when you received it. Be sure to include the RA number on the package.

  4. Shipping: You are responsible for the return shipping costs. Please send the item to the address provided in the instructions along with a tracking number to ensure that the return can be monitored.

  5. Inspection: Once we receive the returned item, our team will inspect it to verify that it meets our return policy requirements. If the item is approved, we will process your refund.

Refund

Upon successful inspection and approval of your return, we will issue a refund to your original payment method. Please allow a reasonable amount of time for the refund to be processed, which may vary depending on your payment provider.

Non-Returnable Items

While we aim to accommodate as many returns as possible, some items are non-returnable. These include:

Personalized or custom-made items: Products that have been customized to your specific requirements.
Perishable goods: Items that have a limited shelf life or can deteriorate quickly.
Intimate or sanitary goods: For hygiene reasons, some personal care and beauty products cannot be returned.
Digital downloads: Products such as software, e-books, and downloadable files are not eligible for returns.

    Exchanges

    We currently do not offer direct exchanges. If you would like to exchange an item for a different size or color, please initiate a return as outlined above and place a new order for the desired item.

    Contact Us

    If you have any questions or concerns regarding our refund policy or the return process, please don't hesitate to contact our customer support team at stighelstroem@gmail.com. We are here to assist you and ensure your satisfaction with every purchase.

    At Northern Wall Art, we value your business, and our refund policy is designed to make your shopping experience as smooth as possible. Thank you for choosing us as your trusted shopping destination.

     

    Free Shipping Policy on Northern Wall Art

    At Northern Wall ART, we believe in making your shopping experience
    as practical and easy as possible. To show our appreciation for
    your support, we are pleased to offer free shipping on our products.
    The shipment is sent by standard post and tracking number.

    Terms of Service on Shopify

    Welcome to [Your Store Name]! We value your business and are committed to providing you with a secure and satisfying shopping experience. To ensure transparency and legal compliance, we have established the following Terms of Service. By using our website and purchasing products from us, you agree to be bound by these terms.

    1. Acceptance of Terms

    By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

    2. Amendments

    We reserve the right to amend or modify these terms at any time, without prior notice. Any changes will become effective immediately upon posting on our website. It is your responsibility to review these terms periodically and be aware of any updates.

    3. Privacy Policy

    Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can review our Privacy Policy on our website.

    4. Product Information

    We strive to provide accurate product descriptions, images, and prices on our website. However, we do not guarantee the accuracy, completeness, or timeliness of this information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time.

    5. Ordering and Payment

    When you place an order on our website, you agree to provide accurate and up-to-date information. We reserve the right to refuse or cancel orders, limit quantities, and terminate accounts if we suspect fraudulent activity. You agree to pay all charges incurred, including applicable taxes and shipping fees.

    6. Shipping and Delivery

    Our shipping and delivery terms are detailed in our separate Shipping Policy. By placing an order, you agree to the terms and conditions outlined in the Shipping Policy.

    7. Returns and Refunds

    Our return and refund policy is detailed in a separate document. By making a purchase, you agree to adhere to the terms and conditions outlined in our Return and Refund Policy.

    8. User Accounts

    To use certain features on our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.

    9. Intellectual Property

    All content on our website, including but not limited to text, images, logos, and trademarks, is owned by [Northern Wall Art and is protected by intellectual property laws. You may not use, copy, or reproduce our content without our explicit permission.

    10. Limitation of Liability

    Northern Wall Art is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or any products purchased through it.

    11. Termination

    We reserve the right to terminate or suspend your access to our website and services for any reason, including violation of these Terms of Service.

    12. Governing Law

    These terms are governed by the laws of Norway, and any legal action arising from them will be brought in the courts of Norway.

    If you have any questions or concerns about these Terms of Service, please contact our customer support team. Thank you for choosing Northern Wall Art, and we look forward to serving you with quality products and excellent customer service.

    Privacy Policy on Northern Wall Art

    At Northern Wall Art, we highly value your privacy and are dedicated to ensuring the protection of your personal information. Our Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services or visit our website. By engaging with us, you agree to abide by the terms of this Privacy Policy.

    1. Information Collection

    We may collect information that you provide when you use our website, place an order, or contact our customer support. This information may include, but is not limited to:

    • Personal details, such as your name, email address, and phone number.
    • Billing and shipping information.
    • Transaction data related to your purchases.
    • User-generated content, including reviews and comments.
    • Technical data, such as your IP address, device type, and browser information.

    2. Information Usage

    We use the information collected for various purposes, including:

    • Fulfilling orders and providing customer support.
    • Communicating with you about your orders, promotions, and updates.
    • Customizing and improving our services and website.
    • Analyzing website usage to enhance the user experience.
    • Compliance with legal obligations.

    3. Disclosure of Information

    We may share your information in specific circumstances, including:

    • With service providers and partners involved in order fulfillment.
    • To comply with legal requirements, such as responding to a subpoena or court order.
    • To protect our rights, privacy, safety, or property.
    • In the event of a business merger, sale, or acquisition.

    4. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

    5. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their respective privacy policies.

    6. Security

    We implement reasonable security measures to protect your information. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

    7. Data Retention

    We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

    8. Your Rights

    You have rights regarding your personal information, including:

    • Access: You can request access to your data and details of how we process it.
    • Correction: You may request corrections to inaccurate or incomplete information.
    • Deletion: In certain cases, you can request the deletion of your data.
    • Objection: You can object to specific uses of your data.
    • Data Portability: You have the right to request the transfer of your data to another party.

    9. Contact Us

    If you have any questions or concerns about our Privacy Policy, please reach out to our customer support team at stighelstroem@gmail.com.

    10. Changes to the Privacy Policy

    We may update our Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any such changes will be posted on our website, and the date of the last update will be provided.

    Thank you for choosing Northern Wall Art. We are dedicated to safeguarding your privacy and providing a secure and pleasant shopping experience. Your trust in us is greatly appreciated.